Fitly Support

Need help with Fitly, found a bug, or have an idea? Email arivkannagiaws@gmail.com and we'll get back to you, usually within two working days.

You can also send a problem report from inside the app: Account → Report a bug. It attaches the details we need to reproduce the issue.

Common questions

• Apple Health shows nothing. Open Settings → Privacy & Security → Health → Fitly and switch on the categories you want Fitly to read, then pull to refresh in the app.
• Deleting your account. Account → Delete account removes your profile, logs, bug reports and sign-in permanently.
• Cancelling a subscription. Subscriptions belong to your Apple ID: Settings → your name → Subscriptions → Fitly.
• Forgot your password. Tap "Forgot password?" on the sign-in screen to get a reset code by email.

Privacy and terms

Read the privacy policy and the terms of service. To get a copy of your data, open Account → Download my data in the app.

Fitly provides general wellness information and is not medical advice.